Returns and Refunds Policy

You can make a return for any reason within 15 days from receipt of the order. You can return the product in exchange for a good shopping or a reimbursement direct with the original payment method.

We ask that you take note of the following exceptions to our return policy:

  • Items must be returned with the guarantee certificate 
  • Returned items must not show any damage of any kind with respect to their original condition

To start a return, simply send an email to specifying the following data:

  • Description and date of receipt of the item
  • Billing information and shipping information for the item
  • Refund procedure

Further information:

  • The return shipping costs are the responsibility of the buyer
  • Returns lost or damaged during return shipping will not be refunded

For any information send an email to