You can make a return for any reason within 15 days from receipt of the order. You can return the product in exchange for a good shopping or a reimbursement direct with the original payment method.
We ask that you take note of the following exceptions to our return policy:
- Items must be returned with the guarantee certificate
- Returned items must not show any damage of any kind with respect to their original condition
To start a return, simply send an email to email@example.com specifying the following data:
- Description and date of receipt of the item
- Billing information and shipping information for the item
- Refund procedure
- The return shipping costs are the responsibility of the buyer
- Returns lost or damaged during return shipping will not be refunded
For any information send an email to firstname.lastname@example.org.