Returns and Refunds Policy

You can make a return for any reason within 15 days from receipt of the order. You can return the product in exchange for a good shopping or a reimbursement direct with the original payment method.

We ask that you take note of the following exceptions to our return policy:

• Items must be returned with the guarantee certificate 
• Returned items must not show any damage of any kind with respect to their original condition

To start a return, simply send an email to info@emporiumart.com specifying the following data:

• Description and date of receipt of the item
• Billing information and shipping information for the item
• Refund procedure

Further information:

• The return shipping costs are the responsibility of the buyer
• Returns lost or damaged during return shipping will not be refunded

For any information send an email to info@emporiumart.com.