Returns and Refunds Policy
You can make a return for any reason within 15 days of receiving the order. You can return the product in exchange for a store credit or a refund directly to the original payment method.
We ask you to take note of the following exceptions to our return policy:
- The items must be returned with the warranty certificate
- Returned items must not show any damage compared to their original condition.
To initiate a return, simply send an email to info@emporiumart.com specifying the following details:
- Description and date of receipt of the item
- Billing information and item shipping information
- Refund Policy
Further information:
- Return shipping costs are the responsibility of the buyer.
- Lost or damaged returns during return shipping will not be refunded.
For any information, send an email to info@emporiumart.com.