Returns and Refunds Policy

You can make a return for any reason within 15 days of receiving the order. You can return the product in exchange for a store credit or a refund directly to the original payment method.

We ask you to take note of the following exceptions to our return policy:

  • The items must be returned with the warranty certificate 
  • Returned items must not show any damage compared to their original condition.

To initiate a return, simply send an email to info@emporiumart.com specifying the following details:

  • Description and date of receipt of the item
  • Billing information and item shipping information
  • Refund Policy

Further information:

  • Return shipping costs are the responsibility of the buyer.
  • Lost or damaged returns during return shipping will not be refunded.

For any information, send an email to info@emporiumart.com.