Returns and refunds policy

You can make a return for any reason within 15 days of receiving the order. You can return the product in exchange for a shopping voucher or a direct refund  with the original payment method.

We ask that you take note of the following exceptions to our returns policy:

  • Items must be returned with the warranty card 
  • Returned items must have no damage of any kind compared to the original condition

To initiate a return simply send an email to spec verifying the following data:

  • Description and date of receipt of item
  • Invoicing information and shipping information of the item
  • Refund method

More information:

  • Return shipping costs are paid by the buyer
  • Returns lost or damaged during return shipping will not be refunded

For any information send an email to