All national and international shipments are made by DHL courier.
The shipment of goods generally takes place from 1 to 2 working days from placing the order. Orders placed over the weekend will be processed on the following Monday.
The delivery of the goods takes place
- in Italy from 1 to 2 working days from shipment.
- in Europe 3 to 5 working days.
- in the rest of the world from 5 to 10 working days.
An estimate of the shipping costs is shown in the table below.
Shipping costs in Euros
| Weight of the goods |
Italy |
Europe |
Rest of the world |
| 0-3 Kg |
15 € |
30 € |
45 € |
| 3-5 Kg |
20 € |
35 € |
50 € |
| 5-10 Kg |
40 € |
70 € |
100 € |
To find out the exact amount of transport costs to be paid, simply enter the products in the cart. Before confirming the payment, the shipping costs will be displayed, which vary according to the weight of the packaging and the country of destination.
You can make a return for any reason within 15 days from receipt of the order. You can return the product in exchange for a good shopping or a reimbursement direct with the original payment method.
We ask you to take note of the following exceptions to our return policy:
- Items must be returned with the guarantee certificate
- Returned items must not show any damage of any kind with respect to their original condition
To start a return, simply send an email to info@emporiumart.com specifying the following data:
- Description and date of receipt of the item
- Billing information and shipping information for the item
- Refund method
Further information:
- Return shipping costs are the responsibility of the buyer
- Returns lost or damaged during return shipping will not be refunded
For any information send an email to info@emporiumart.com.
en
it
en
fr
